We're here to help with all your MoneyGram services anytime you need. Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service and we will respond as quickly as possible.
Report Fraud
It's easy to report fraud online, simply use the form below selecting 'Report Fraud' in the type of request drop down section and provide details of the incident.
If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 0 800 503 273 (Toll free number) or 094 710 8607 (Mobile TOLL number, charges from your phone service operator may apply depending on your plan/tariff) in order to have the transaction cancelled immediately.
To help us investigate and resolve your issue, please provide the following information when contacting us:
Your name and address
Daytime telephone number
Time you prefer us to contact you
8-digit transaction reference number
Details of the problem and resolution being requested
Call: 0 800 503 273 (Toll free number) or 094 710 8607 (Mobile TOLL number, charges from your phone service operator may apply depending on your plan/tariff)
